Last Updated: April 30, 2026
Weltra Limited (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our digital marketing services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.
The data controller responsible for your personal data is:
Weltra Limited
Company Registration Number: 80245979
Registered Address: Unit 915, 9/F, Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Hong Kong
Contact Email: [email protected]
We may collect the following personal information that you voluntarily provide to us:
Contact Information: We collect your name, email address, and company name when you fill out contact forms, request consultations about our digital marketing services, or subscribe to our newsletter. We use this information to respond to your inquiries, provide information about our services, deliver newsletters and marketing insights, maintain client relationships, and send you communications where you have subscribed or provided consent.
Communication Data: Any information you provide when communicating with us via email, contact forms, or other messaging platforms regarding our services. We use this to respond to your communications, provide customer support, and understand your business needs and marketing objectives.
Newsletter Subscription: When you subscribe to our newsletter through our website footer, we collect your email address. We use this information to send you newsletters, digital marketing insights, industry updates, and information about our services. You may unsubscribe at any time.
Service Request Data: When you request consultations or service proposals, we collect information about your business needs, marketing objectives, project requirements, and specific service interests. We use this to understand your requirements, prepare customized service proposals, and provide relevant recommendations.
We currently do not use cookies, tracking technologies, or analytics tools on our website. We do not automatically collect information about your device, browsing behavior, IP address, or location data. Should we implement such tools in the future, we will update this Privacy Policy accordingly and seek your consent where required by law.
We process your personal data based on the following legal grounds under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO) and, where applicable, the EU General Data Protection Regulation (GDPR), UK GDPR, and California Consumer Privacy Act (CCPA):
Contract Performance and Pre-contractual Measures: Processing your inquiries, preparing service proposals, and delivering consultations you have requested. When you contact us or request our services, we need to process your personal data to respond to your needs and potentially enter into a consulting agreement with you.
Legitimate Interests: Responding to communications, maintaining client relationships, improving our website and services, understanding market needs, and ensuring website security. We have a legitimate business interest in communicating with potential and existing clients, developing our services, and protecting our systems from security threats.
Consent: Sending newsletters and communications where you have subscribed or provided explicit consent. We will only send you marketing communications if you have opted in to receive them, and you may withdraw your consent at any time.
Legal Obligations: Complying with tax requirements, legal obligations, preventing fraud, and protecting our legal rights when required by applicable law.
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. This may include website hosting providers, email communication service providers, IT support and security providers, and professional advisors such as lawyers, accountants, and auditors. We ensure that all third-party service providers are contractually obligated to protect your personal data, use it only for the purposes for which it was disclosed, and comply with applicable data protection laws.
Business Transfers: Your personal data may be transferred in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. In such cases, we will ensure that the acquiring party agrees to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.
Legal Requirements: We may disclose your information when required by law, regulation, legal process, governmental request, court order, or to comply with Hong Kong or international legal obligations. We may also disclose your information to protect our rights, property, or safety, or that of others, or to prevent fraud or other illegal activities.
Professional Advisors: We may share your data with our lawyers, accountants, auditors, and other professional advisors who are bound by confidentiality obligations and need access to your information to provide their services to us.
With Your Consent: When you have given explicit consent for us to share your information with specific third parties for particular purposes, we will do so in accordance with your instructions.
Your personal data may be transferred to and processed in countries outside Hong Kong, the European Economic Area (EEA), and the United Kingdom where our service providers are located. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
For GDPR Compliance: We use Standard Contractual Clauses (SCCs) approved by the European Commission, or we transfer data to countries that have received adequacy decisions from the European Commission, confirming they provide an adequate level of data protection.
For UK GDPR Compliance: We use the International Data Transfer Agreement (IDTA) or Addendum to the European Commission’s Standard Contractual Clauses, or we transfer data to countries with UK adequacy regulations.
For Hong Kong PDPO Compliance: We comply with Section 33 of Hong Kong’s Personal Data (Privacy) Ordinance regarding cross-border data transfers, ensuring that transferred data receives protection that is substantially similar to that provided under the PDPO.
Additional Safeguards: We conduct thorough due diligence on all third-party service providers to ensure they provide adequate protection for your personal data in accordance with Hong Kong, EU, UK, and California data protection standards.
Your personal information is stored securely on servers located in Hong Kong. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, consultation request data and email correspondence are retained for two years from the last contact. Newsletter subscriptions are retained until you unsubscribe. You may request deletion of your data at any time by contacting us, subject to our legal obligations to retain certain information.
Under Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to check whether we hold your personal data, request access to your personal data, request correction of inaccurate data, ascertain our data policies and practices, and be informed of the types of personal data held by us.
Under the EU and UK General Data Protection Regulation, you have the right of access to request copies of your personal data, the right to rectification to request correction of inaccurate information, the right to erasure to request deletion of your personal data, the right to restriction to request limitation of processing your data, the right to data portability to request transfer of your data to another organization, the right to object to our processing of your personal data, and the right to withdraw consent at any time where we are relying on consent to process your data.
Under the California Consumer Privacy Act, California residents have the right to know what personal information we have collected about you in the preceding 12 months, including the categories and specific pieces of information, the sources from which we collected it, the business purposes for collection, and the categories of third parties with whom we share it. You have the right to delete personal information we have collected from you, subject to certain exceptions. You have the right to opt-out of the sale of your personal information; however, we do not sell personal information and have not sold personal information in the preceding 12 months. You have the right to non-discrimination for exercising your CCPA rights.
To exercise any of these rights, please contact us at [email protected] with the subject line “Privacy Rights Request.” When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data in our systems. We may need to request additional information to confirm your identity and ensure we are disclosing data to the correct person.
We will respond to your request within the timeframes required by applicable law: within 40 days for PDPO requests, within one month for GDPR and UK GDPR requests (which may be extended by two additional months for complex requests), and within 45 days for CCPA requests (which may be extended by an additional 45 days where reasonably necessary).
We will not charge a fee for processing valid requests unless they are manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or refuse to act on the request. If we refuse your request, we will explain why and inform you of your right to lodge a complaint with the relevant supervisory authority.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18 without parental consent. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at [email protected]. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take immediate steps to delete that information from our systems and discontinue any further processing.
If you subscribe to receive our communications, we will use your email address and name to send you updates about our services, digital marketing insights, and relevant industry information. You may unsubscribe from our communications at any time by clicking the “unsubscribe” link included in every email, contacting us at [email protected], or sending a written request to our registered address. Once you unsubscribe, we will stop sending you marketing communications within 10 business days. However, we may retain your email address on our suppression list to ensure we do not inadvertently contact you again in the future. We may also continue to send you non-marketing communications related to our business relationship, such as responses to your inquiries or service-related announcements.
Each marketing email we send will include our physical mailing address (Unit 915, 9/F, Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong) and a clear and conspicuous explanation of how you can opt-out of receiving future emails from us.
Our website may contain links to third-party websites, plugins, and applications that are not owned or controlled by us. These links are provided for your convenience and reference only. We are not responsible for the privacy practices, content, or security measures of these third parties. When you click on a third-party link, you will be directed to that third party’s website, which has its own privacy policy and terms of service. We encourage you to review their policies carefully before providing any personal information or using their services. This Privacy Policy applies solely to information collected by our website and does not apply to information collected by third parties, even if accessed through links on our website.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We will notify you of any material changes that significantly affect your rights or how we process your personal data by posting the updated Privacy Policy on our website with a new “Last Updated” date, sending an email notification to the address you provided if you are subscribed to our communications, or displaying a prominent notice on our website homepage.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and your rights. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using our website and contact us to exercise your data protection rights.
If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us at [email protected]. We will make reasonable efforts to respond to your inquiries promptly and in any event within the timeframes required by applicable law.
Weltra Limited
Company Registration Number: 80245979
Unit 915, 9/F, Concordia Plaza
1 Science Museum Road
Tsim Sha Tsui,
Hong Kong
Email: [email protected]
If you are not satisfied with our response to your privacy concerns or believe that we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
For Hong Kong residents, complaints may be directed to the Privacy Commissioner for Personal Data at pcpd.org.hk. For European Union residents, complaints may be filed with your local Data Protection Authority, which can be found at edpb.europa.eu. For United Kingdom residents, the Information Commissioner’s Office can be reached at ico.org.uk. For California residents, complaints may be submitted to the California Attorney General at oag.ca.gov.
These supervisory authorities are independent public bodies that oversee the application of data protection law and have the power to investigate complaints, impose fines, and order corrective actions.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described herein. This Privacy Policy works in conjunction with our Terms and Conditions to govern your use of our website and services.
Weltra Limited | Digital Marketing Agency
We are passionate about helping businesses thrive in the digital world. Weltra delivers tailored marketing strategies backed by data and years of expertise.
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